What we are doing to keep you safe

We have introduced new cleaning procedures and social distancing measures, which have been guided by the experts.

Cleaning and disinfecting

We’ll be sanitising throughout the day and giving the gallery a deep clean every week. All staff will have cleaning training and they’ll be using a two-stage cleaning process including a detergent, followed by a disinfectant.

Social distancing

You’ll see new social distancing signs throughout the gallery, including one-way systems where possible. We’re also limiting the number of visitors in each area, such as the North Transept and toilets.

Protecting you and our staff

We’ve installed plastic shields at our reception desks and we’ll be providing Personal Protective Equipment (PPE) to our staff if necessary.

How you can keep yourself and others safe

To keep the Gallery as safe and clean as possible, we need your help too. We ask that you follow a few simple rules when you visit.


Before coming to the Gallery


Stay home if you’re unwell

Please don’t come to the gallery if you feel sick or have COVID-19 symptoms.

Bring your bank card 

As we can’t accept cash if you want to buy anything.

While you’re at the Gallery


Use hand sanitising stations

You’ll find these before you reach reception and throughout the Gallery. Make sure you follow proper handwashing if you use the toilets.

Follow the social distancing signs

Keep to the one-way system and try to stay at least 2 metres from others as much as possible.

Keep to a one-hour visit maximum 

This is so that other visitors can use enjoy the Gallery if we’re at maximum capacity.

Wear a face covering


If you’re not ready to come back just yet

Whenever you’re ready, we will be here to give you a warm welcome back. In the meantime, you have some options. 

Online activities

Don’t forget you can still use our digital resources from home why not visit our newly revamped website hartlepoolartgallery.co.uk. And stay tuned to our other social media platforms for up to date information and inspiration.

We will keep you updated on any changes

Hartlepool Borough Council will be closely monitoring our local situation and we hope to make the rest of our services and facilities available again soon, depending on Government guidance

Borough Hall

Town Hall Theatre

Museum of Hartlepool

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